Shipping

What shipping options do you offer?
We ship all our packages with DHL for fast and safe delivery.

Do you ship to all of Sweden and internationally?
Yes, we deliver both within Sweden and abroad.

How long is the delivery time?
Within Sweden, your order will normally be delivered within 2-3 business days. For international deliveries, it usually takes around 7 business days.

How much does shipping cost?
The shipping cost is automatically calculated at checkout after you enter your address.

Can I track my order?
Yes, as soon as your order has been shipped you will receive a tracking number via email.

Do you deliver to agents or directly to your door?
Your package will be delivered to your nearest DHL agent.

Returns & cancellation rights

How do I make a return?
Contact us at beyondskinsweden@gmail.com and we will help you with the return process.

How long is the right of withdrawal?
You have 14 days to return your product from the date you receive it. The product must be returned in its original, unopened packaging.

Who is responsible for the return shipping?
Return shipping is paid by the customer.

What do I do if the item is damaged or wrong?
If you have received a damaged or incorrect item, please contact us directly at beyondskinsweden@gmail.com and please attach a picture of the product. We will help you with a solution as quickly as possible.